From call to live site in 3 weeks

How It Works

Four steps. One fixed timeline. Every part of the build laid out up front so you always know what’s happening — and when.

Our Process

Four Simple Steps

1

Discovery Call

We learn about your salon, your customers, and what’s not working right now. You tell us your goals — we tell you exactly what we’d build. 15 minutes, free, no obligation.

2

We Build

We design and build your website and automation system. You’ll see a staging preview within the first week so you can give feedback early. Typical build time: 2–3 weeks.

3

Review & Refine

You review everything on a private staging link. We refine based on your feedback until you’re happy. We handle all the technical setup — domain, hosting, email, analytics.

4

Launch & Ongoing Support

Your site goes live and the automations start running. From there, we don't disappear — every plan includes monthly check-ins, performance reporting, priority support, and continuous optimisation. The system is built to keep getting better, not just to keep working.

Most clients are live within 3 weeks of their discovery call.

Book Your Discovery Call

What 'automation' actually means

One enquiry, five things happen automatically

The word “automation” gets thrown around a lot. Here’s exactly what runs in the background every time someone fills out your contact form — without you lifting a finger.

Trigger

Customer fills out the enquiry form

60s

Instant alert

Email + SMS hit you within 60 seconds.

90s

AI-drafted reply

A first-pass response is drafted, ready for one-click send.

~2 min

Lead scored

Form data captured, lead tagged hot / warm / cold.

~2 min

CRM updated

New record created and assigned to the right team member.

ongoing

Follow-up scheduled

Drip starts: nurture, abandonment recovery, re-engagement.

Same pipeline runs for every enquiry, 24/7 — whether you’re on the tools, asleep, or away.

FAQ

Common Questions

Can’t find your question?

Ask our AI assistant

Get instant answers about pricing, our process, or how we can help your salon.

Ask Meri

AI assistant · Instant answers

Hi, I’m Meri — Meridian Digital’s AI assistant. Ask me anything about our websites, pricing, process, or how we can help your local business grow. 👋

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